Difficult conversations feel emotionally charged and challenging because they feel high-risk and can result in failure. If a difficult conversation goes poorly, it can have many negative consequences including not finding an optimal solution, damaging our relationship with the other people involved, and damaging our reputation. By shifting our mindset around difficult conversations from closed off to curious and open minded, we enable conflict resolution that is open to possibility, curious, and perspective enhancing.
Here are 2 resources to help you improve how you navigate difficult conversations